Terms and Conditions

The following Terms & Conditions are effective from 1 September 2023.


Welcome to Safe Pools Australia's website for pool safety inspections located in Victoria, Australia. These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using our website and services.

Services Offered

Safe Pools Australia offers pool safety inspection services in accordance with the regulations and guidelines established by the relevant authorities in Victoria, Australia. Our services may include:

  • Pool safety inspections
  • Issuance of pool safety certificates
  • Consultations and recommendations for pool safety improvements

Please note that the scope and details of our services may vary depending on your specific requirements and the type of property.

Booking and Payment


To schedule a pool safety inspection or request our services, you must provide accurate and complete information through our booking system. By submitting a booking request, you agree to pay the fees associated with the requested services.


Payment for our services must be made in accordance with the payment terms provided during the booking process. We accept various payment methods, and you agree to pay the specified fees promptly. Failure to make payment may result in the delay or cancellation of your pool safety inspection.

Inspection Process

Our pool safety inspections are conducted in accordance with the relevant laws and regulations in Victoria, Australia. You acknowledge and agree to cooperate with our inspectors during the inspection process, providing access to the pool area and any necessary documentation.

Following the inspection, we will provide you with a pool safety certificate or report, as applicable, in compliance with the relevant regulations. Any recommendations for safety improvements or non-compliance issues will be communicated to you.

Cancellation and Rescheduling

If you need to cancel or reschedule your pool safety inspection, please do so in accordance with our cancellation and rescheduling policy, which will be provided during the booking process.

Limitation of Liability

Safe Pools Australia will make every effort to conduct thorough and accurate pool safety inspections. However, we do not assume liability for any injury, loss, damage, or expenses that may arise from our services, except to the extent required by law.

Privacy Policy

Your use of our website and services is also subject to our Privacy Policy. By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

Changes to Terms & Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective upon posting on our website. It is your responsibility to review these Terms and Conditions periodically for updates.

Contact Information

If you have any questions or concerns about these Terms and Conditions or our services, please call 1800 707 606.

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These Terms and Conditions constitute a legally binding agreement between you and Safe Pools Australia.